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You are here: Home / FAQs / Getting the Internet Headers from an email

Getting the Internet Headers from an email

April 5, 2016 by Keith Buchanan

Sometimes you may be asked to provide the internet headers or email message headers to your email hosts so that support can troubleshoot any problems.

Email message headers provide a list of technical details about the message, such as who sent it, what software was used, and the route it took.  This information can provide valuable details on tracking an email source and how to it got to you, or why it never arrived at its intended source.

Here are details on how to get that information from different email software

Your email client program will usually hide the full header or display only lines, such as From, To, Date, and Subject, see below for more information on pulling headers for your email client:

  1. Outlook 2003
  2. Outlook 2007
  3. Outlook 2010
  4. Outlook Express
  5. Outlook 97
  6. Outlook 98
  7. Outlook 2000
  8. Outlook 2002
  9. Microsoft Exchange
  10. Zimbra
  11. Entourage
  12. Mac OS X Mail
  13. Outlook Express for Macintosh
  14. Gmail (works for Google Apps as well)
  15. Yahoo!
  16. AOL
  17. Hotmail
  18. Eudora
  19. Netscape, Mozilla or Thunderbird
  20. Lotus Notes
  21. Pine
  22. XtraMail
  23. Pegasus Mail
  24. Claris Emailer
  25. Mail Warrior
  26. Juno
  27. Novell Groupwise
  28. Thunderbird

If you want you can then analyze the header information using this tool from MXToolbox

 


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